FAQ
Straight answers, dock to invoice.
What a 3PL WMS actually is, who Binsy is for — and pointedly who it isn’t — how the billing works, and what it costs. Answered the way you’d want it answered at the dock door, not in a brochure.
01What is 3PL warehouse management software?
Software built for warehouses that store and fulfil other people's goods. Unlike a standard WMS — which assumes one company owns all the inventory — a 3PL WMS adds client-level segregation, per-client rate cards, activity-based billing and client portals. Binsy is built on that multi-client spine.
02Is Binsy for managing my own company's inventory?
No — and that's deliberate. Binsy is for third-party warehousing and fulfilment companies operating on behalf of client brands. If you're a brand managing your own stock, a standard WMS is the right tool; the multi-client billing machinery would be dead weight.
03Does Binsy integrate with Shopify?
Yes — Shopify stores connect directly, so client orders flow into pick/pack/dispatch and fulfilment status flows back. E-commerce fulfilment is a first-class workflow, but not the only one: the same floor can serve pallet-in/pallet-out clients.
04Does it handle pallets, or just e-commerce items?
Both, in the same facility. Item-level tracking for fulfilment clients (with batch and expiry where needed), pallet-level for bulk storage clients — each with its own rate card and rules.
05How does the billing actually work?
Every operation — receiving, storage snapshots, picks, packs, kitting, returns — writes a billable event against the client's rate card as it happens. Month-end invoicing becomes a review of captured events, not a reconstruction. That's the difference between 3–15% leakage and near zero.
06What's a GRN and why does Binsy make such a fuss about it?
A goods receipt note — the record of what actually arrived versus what was expected. It's the anchor of everything downstream: inventory accuracy, storage billing start-dates, and the evidence that ends month-end disputes. Sloppy receiving is where 3PL margins go to die.
07Cycle count vs stock take — which does Binsy support?
Both. Rolling cycle counts by bin, zone or client keep accuracy continuously verified without stopping the floor; full stock takes remain available when a client or auditor wants one. Variances are flagged per client, with the bin history attached.
08What does Binsy cost?
Priced for India and GCC 3PL operators — bands by warehouse count and order volume, without US-software pricing. Most published 3PL software starts around $499/mo and climbs steeply; talk to us for a written quote in rupees or dirhams.
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