Straight answers, dock to invoice.

Software built for warehouses that store and fulfil other people's goods. Unlike a standard WMS — which assumes one company owns all the inventory — a 3PL WMS adds client-level segregation, per-client rate cards and activity-based billing, with every record resolving to an owner rather than to a building. Binsy is built on that multi-client spine.

No — and that's deliberate. Binsy is for third-party warehousing and fulfilment companies operating on behalf of client brands. If you're a brand managing your own stock, a standard WMS is the right tool; the multi-client billing machinery would be dead weight.

Yes — orders from a client's online store or marketplace are a workflow Binsy tracks and bills: each order picked, packed and dispatched writes its own billing events against that client's rate card. E-commerce fulfilment is one workflow, not the only one: the same floor can serve pallet-in/pallet-out clients.

Both, in the same facility. Item-level tracking for fulfilment clients (with batch and expiry where needed), pallet-level for bulk storage clients — each with its own rate card and rules.

Every operation — receiving, storage snapshots, picks, packs, kitting, returns — writes a billable event against the client's rate card as it happens. Month-end invoicing becomes a review of captured events, not a reconstruction. That's the difference between 3–15% leakage and near zero.

A goods receipt note — the record of what actually arrived versus what was expected. It's the anchor of everything downstream: inventory accuracy, storage billing start-dates, and the evidence that ends month-end disputes. Sloppy receiving is where 3PL margins go to die.

Both. Rolling cycle counts by bin, zone or client keep accuracy continuously verified without stopping the floor; full stock takes remain available when a client or auditor wants one. Variances are flagged per client, with the bin history attached.

Pricing is scoped with you rather than published. Warehouse count, monthly order volume, client mix and the rate cards you bill from all move the number, and the quote comes in the currency your clients pay you in. Bring last month's invoices to a session and you leave with a written quote.